Privacy Policy

Introduction

The Office of the President and Cabinet (OPC) of the Government of Zimbabwe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("OPC Zimbabwe App" or "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

1.1 Information Automatically Collected

When you use our App, we may automatically collect certain information, including:

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: Pages viewed, time spent on pages, content accessed, click patterns
• Analytics Data: View counts on news articles, media content, documents, and events
• Network Information: IP address, network status for connectivity purposes

1.2 Information You Provide

The App is designed primarily for information consumption and does not require user registration. We do not collect personal information such as:

• Names or email addresses
• Phone numbers
• Physical addresses
• Payment information

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the App's functionality
• To improve user experience and content delivery
• To analyze usage patterns and optimize App performance
• To track popular content and improve government communication
• To ensure the security and integrity of the App
• To comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

• Data is stored on secure servers with encryption
• Access to data is restricted to authorized personnel only
• We use industry-standard security protocols
• Regular security assessments are conducted

Our backend services are hosted on Supabase, which maintains SOC 2 Type II compliance and implements enterprise-grade security measures.

4. Third-Party Services

The App may use third-party services that collect information. These include:

• Supabase: Backend services and database hosting
• Google Play Services: App distribution and updates (Android)
• Apple App Store: App distribution and updates (iOS)

These third-party services have their own privacy policies governing how they handle your information. We encourage you to review their privacy policies.

5. Data Retention

We retain usage analytics data for a reasonable period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Aggregated, anonymized data may be retained indefinitely for statistical and analytical purposes.

6. Your Rights

You have the right to:

• Access information about what data we collect
• Request information about how your data is used
• Opt out of analytics collection by uninstalling the App
• Contact us with privacy-related questions or concerns

7. Children's Privacy

The App is intended for general audiences and does not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Effective Date" at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Zimbabwe, including the Cyber and Data Protection Act [Chapter 12:07] and other applicable data protection regulations.